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Typical jobs across Bay County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

  • Phones answered 24/7
  • Hurricane and storm surge water
  • Scope explained before work starts

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6 job stories

The calls we handle most

Typical job
Illustration: Storm water comes under a garage door into a Panama City home

Storm water comes under a garage door into a Panama City home

What homeowners notice
After a heavy storm, water runs down the driveway and collects at the garage door. By morning the garage floor is under standing water, and the water has begun to creep under the wall plate toward the kitchen next door.
What we do
The power to the garage is confirmed off before anyone wades in. Submersible pumps take out the standing water, the carpet and pad in the kitchen are lifted, and the lower drywall on both sides of the shared wall is opened where the meter reads high. Air movers and dehumidifiers are set for the garage and the kitchen as two separate spaces, with the door between them kept closed.
What to expect
The scope lists each zone, the materials removed and the readings for each visit, and the homeowner has the log to check the drying against the target before the wall is closed.

4-6 hours typical visit

Typical job
Illustration: Rain through a lifted shingle reaches a bedroom ceiling in Vernon

Rain through a lifted shingle reaches a bedroom ceiling in Vernon

What homeowners notice
Wind-driven rain through a storm lifts a few shingles over the back of a house. A brown ring appears on a bedroom ceiling, and then a bulge that grows through the morning.
What we do
The bulge is drained through a small opening at its lowest point and the sagging board is removed back to sound framing. The attic is read from a safe access point, and the wet insulation above the room is pulled out. The roofer is given a note of the opening so the covering is repaired by a licensed roofing trade.
What to expect
The framing is dried in the cavity and the ceiling is closed only after the readings reach the dry target on a later visit.

3-5 hours typical visit

Typical job
Illustration: A supply line leaks under a slab and shows at the kitchen floor edge

A supply line leaks under a slab and shows at the kitchen floor edge

What homeowners notice
The kitchen floor by the back wall is warm and soft, and the baseboard there has started to lift. The water bill has risen over several weeks without any change in use.
What we do
The crew reads the floor and the wall with a moisture meter, traces the wet path along the probable line, and marks the place where the readings are highest. A plumber reaches the leak through a small opening in the floor edge and repairs it. The crew then dries the slab edge and the framing above it.
What to expect
The leak is found without lifting the whole kitchen floor, and the drying is measured against the readings from before the repair.

5-7 hours typical visit

Typical job
Illustration: Surge fills the space under a raised home in Mexico Beach

Surge fills the space under a raised home in Mexico Beach

What homeowners notice
After a storm surge, the space under a raised home fills with water and sand. The floor above feels firm in most rooms but cool and damp near the front door, and a sour smell comes up through the floor register.
What we do
The space is entered at its access point once the power is confirmed off. Standing water is pumped out, the sand is removed by hand where it is soft, and the soaked insulation is pulled from the joists. The joists and the underside of the subfloor are read from below, and air is moved through the space until the readings reach the target.
What to expect
The floor is held open until the framing reads dry, and the tide line and the vents are recorded for the repair trades.

1-2 days typical visit

Typical job
Illustration: Storm water comes in past a storefront door in Chipley

Storm water comes in past a storefront door in Chipley

What homeowners notice
Storm water pushes under the front door of a small shop overnight. Stock on the lower shelves is wet, and the carpet under the counter is soaked to the back wall.
What we do
The stock is inventoried item by item from the front door inward, with photographs, and the wet stock is moved to a dry area. The carpet and pad under the counter are removed and the lower drywall at the water line is opened. The back storeroom is read as a separate zone and dried on its own readings.
What to expect
The owner has a list of stock kept, cleaned and written off, and the shop reopens its front zone once the readings there are dry.

1 day typical visit

Typical job
Illustration: A water heater in a closet leaks at its base in Lynn Haven

A water heater in a closet leaks at its base in Lynn Haven

What homeowners notice
A closet door that has always been shut is found standing in water at the base of the water heater. The floor under the closet and the lower wall beside it are wet, and the closet smells of damp wood.
What we do
The cold-water supply to the heater is closed and the power is turned off at the breaker before the water is touched. The standing water is removed, and the flooring and the lower drywall behind the heater are opened where the meter reads high. A plumber is called to assess the tank and the fittings.
What to expect
The base of the unit and the wall behind it are dried to the readings, and the plumber's decision on repair or replacement is written into the scope.

3-4 hours typical visit

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